Detailed my Mercury Mountaineer inside and out. My 2006 model never had a deep cleaning in its life. Carpets were stained and filthy. The interior looked like new when they were finished. Every nook & cranny was spotless. Exterior looked great, too. Dealt with a man upon arrival and a woman (Barbie?) on pick-up. Both were very enthusiastic and engaging regarding detailing of my SUV. I am frugal (a cheapskate), and the price seemed a little high, but it was very apparent they spent a lot of time. The service was worth every penny! Highly recommended!